Don't Treat Me Like That
Last night I had dinner at NOPA. Nopa is a fancyish newish restaurant on Divisadero and Hayes, right across from Popeye's Chicken, the last a particularly charming effect when you emerge from your fancy meal and are hit by a hammer of deep fried chicken fumes.
Nopa is supposed to be some testament to the gentrification of that area which, to my thinking, isn't exactly north of the Panhandle. It's more east of it, but then I suppose that Eapa doesn't have quite the same zing and sounds instead more like a government branch or something you might say after the freaking waiter tells you that no, you're the idiot because everyone LOVES our insanely bitter and overextracted espresso. But more on that later.
I used to live in Nopa, but then I just called it the Lower Haight and was done with it. I also would agree with it being the Divisadero Corridor, or sometimes, if I was trying to make it sound fancy, Alamo Square (home of the Painted Ladies and thus, frequently visited by tour buses disgorging German and Japanese tourists to take snaps). This was about eight years ago when I first moved to SF proper after law school. As I had the pup with me, finding an apartment was nearly impossible and so I was stuck with an apartment in one of those oddly hacked up Victorians. Large, but somehow unusable kitchen, Overlook-Hotel-like corridors, a tiny closet of a bedroom and a bathroom in two parts. It was also on a not-great part of Scott Street that made me nervous.
I could bear the terrible parking and the tap dancing of my upstairs neighbor, but taking the dog out late made me nervous. The final straw was when I took her to nearby Alamo Square and one of the neighbors' Akitas attacked her. The pup seemed okay, if a little exhilarated, and the neighbor, a slovenly woman who was apparently used to her dog attacking other dogs, got in MY face.
She started poking her finger at me and yelled, "My dog didn't do anything, how dare you, etc." and she got so exercised that her finger actually made contact with my sternum. At this moment she seemed to understand that she'd crossed a line. Suddenly it wasn't about the dog's behavior, but about hers. The approach was still the same: it was my fault she'd poked me in the chest. "I didn't touch you -" I had to stop her. "Uh, you just touched me. And your dog attacked mine. But she seems to be okay - " I had no intention of getting into it with this woman, the pup did seem fine and I'd be happy never to have any more dealings with this person until she said something that me and my big mouth could not resist. Let's listen in, shall we?
Neighbor: My dog didn't do anything! Your dog is fine -
Me: Yeah, she seems to be but let me just look -
I tried to look at the pup but the woman was so in my face that I couldn't get to her. As I'm stooping down to examine the pup, the woman says:
Neighbor: What? (defensively) You want to go to the SPCA? Huh?
Me: Why? Are you sick?
Yeah. The air pretty much left the surrounding neighborhoods at this point. I thought, this is it. If she's got a knife, I'm going to be killed. Right here. And you know what? It was one of those things where if I HADN'T said it, I would have regretted it. Dead, all for the sake of a great line.
Eh. I'll take it. (Note, that if she were REALLY scary, I would have just picked up the 60 pound dog and run as far and as fast as my little legs could take me. Which would have been one half-block. To safety. Sigh.)
As for NOPA, let's just say this. What is it with customer service these days that when you complain about something, they now argue with you? My date had been a barista. As you all know, I am addicted to coffee. We are two people particularly well-suited to determining whether an espresso does not taste right. After a valiant attempt to doctor it up to make it drinkable, she sent it back. The waiter said something like, "Really? People actually rave about our espresso." My thought was why is he saying this? Like that's going to make it taste better now? Oh, I had no idea! Sorry, sir! I didn't realize that this particular espresso was pre-ordained to be amazing because the sheep who only have espresso when it's been dumped into twelve ounces of whole milk and then topped off with a squirt of caramel and some whipped cream and then two packets of Splenda (because they're watching their waists) seem to love it. How should I feel about the tip that I'm going to leave you? Because the other waiters I've had? They've RAVED about it.
But then there was the second espresso. Also bad. In fact, I'm still trying to cleanse my palate of it - overextracted, bitter, undrinkable. I had gone to the restroom at this point but when I returned, my date told me that the manager had come over. Same thing: everyone LOVES our espresso. I don't know who these people are but I think it's so inspiring that so many people who have experienced near-fatal tastebud injuries manage to live such full lives. Good for you.
Again, though, what's with this trend of criticizing the customer? When did that become okay?
As for the rest of the meal, it was merely all right. I like to think I'm a pretty good customer: I'm considerate of the waitstaff, don't ask for ridiculous substitutions, try to order in a way that doesn't make them make unnecessary trips and so forth. I asked the waiter what their signature dish was and he said that while they don't really have one, that the pork chop is the one dish that everyone seems to love. (This should have been my first clue.) I ordered the chop. It was a chop. It was a plain, rather unremarkable chop, nothing to write home about, chop. The rest of the meal was pretty much along those lines: a cucumber salad, good but not remarkable - and if you say, what can be remarkable about a cucumber salad? I'll say, I had one two months ago, and it was memorable: cucumber, fresh red onion slices, feta, heirloom tomatoes and watermelon. I still think of it. Fondly. There was also a baked goat cheese app that came in a ramekin with some toast. Good, but basically what it was, was all it was.
I should also note that as we sat down the host brought us an amuse bouche which seemed like a joke among the kitchen staff: two tiny radishes, a triangle of butter and a small salt cellar. Yeah, I was just as puzzled as you are.
I will say, however, that the sazerac I had was phenomenal, which makes me wonder if perhaps the only reason to head back to Nopa is to sit at the bar, have a drink - by all accounts their cocktails are their strength - and maybe share some lamb riblets (the one thing on the menu that's worth getting again). Barring that, there's always Popeye's.

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